FAQs

As the rental products are expensive, your proof of address is required to verify your identity and used in place of a monetary deposit. Rest assured that the details will only be used for the sole purpose of fulfilling your order.

You can find out how we process your personal data on HappyK Data Protection.

It can be any physical or electronic;

1. Statement
2. Bill
3. Correspondence

received within the last 2 months and issued by any;

1. Government Agencies / Organisations
2. Utilities
3. Banks
4. Insurance Companies

and only need these details to be visible;

1. Name
2. Logo / Letterhead
3. Address
4. Date

Please feel free to black out any other sensitive information.

You can send it to us via email: hello@happyk.co or WhatsApp: +65 8922 9134

Please contact us if you have require any assistance.

As of 1st September 2019, in compliance with PDPA regulations. HappyK does NOT accept any NRIC copies as Deposit – Proof Of Address documents.

You can find the full list of games on HappyK Nintendo Switch Games.

All games are included with the booking of your Nintendo Switch Gaming Package.

We provide free doorstep delivery & collection islandwide!

We will deliver on your selected Monday / Thursday, between 6pm to 11pm.

We will collect on your selected Monday / Thursday, between 6pm to 11pm.

Please refer to our HappyK Delivery & Collection Policy for more details.

Please contact us for more information!

You can send it to us via WhatsApp: +65 8922 9134 or hello@happyk.co

Please refer to the Pre-Booking section for more information on what type of documents are accepted.

Please contact us and provide the following details;

1. House No.
2. Street Name
3. Unit Number (if applicable)
4. Postal Code

Any requests to change the delivery / collection details, such as (i) address, (ii) timings, must be submitted before your selected “Delivery Date” / “Collection Date”. After which there will be a charge of SGD$10.00 to factor for administrative and logistical costs.

Please refer to our HappyK Delivery and Collection Policy for more details.

Before submitting a cancellation, please check the “Delivery Date” on your order receipt.

Please contact us via WhatsApp: +65 8922 9134 or hello@happyk.co and provide us with the following information:

1.  Your Order Number
2.  Your Name
3.  Cancellation Reason

Please refer to our HappyK Cancellation and Refunds Policy for more details.

Please kindly contact us to check on availability.

Please contact us immediately!

Please refer to our HappyK Delivery and Collection Policy for more details.